Privacy Policy

Effective Date: 01/01/2025

Last Updated: 20/03/2025

This Privacy Policy explains how Newtownards Masonic Hall & Community Hub (“we,” “our,” or “us”) collects, uses, and protects personal data when you visit this website. By using our website, you agree to the terms outlined in this policy.

1. Data Controller

Newtownards Masonic Hall & Community Hub is the data controller responsible for processing your personal data. If you have any questions, you can contact us through the contact form on this website.

2. Information We Collect

We collect and process the following types of personal data:

2.1 Information Provided by Users

• Name, email address, and phone number when submitting a booking request or enquiry.

• Any additional details provided.

2.2 Automatically Collected Data

When you visit our website, we automatically collect:

• IP address, browser type, and version.

• Pages visited and time spent on our website.

• Device type (mobile, tablet, or desktop).

3. Legal Basis for Processing

We process personal data based on the following legal grounds:

Contractual Necessity – To process booking requests and respond to enquiries.

Legitimate Interest – To improve website functionality and user experience.

Legal Obligation – To comply with applicable laws and regulations.

Consent – For the use of cookies and analytics, where applicable.

4. How We Use Your Data

We use the information collected for the following purposes:

• To process and manage hall bookings, website visits, and enquiries.

• To provide customer support and respond to requests.

• To improve website usability and visitor experience.

• To analyse website traffic and performance through analytics tools.

We do not sell, trade, or rent personal data to third parties.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. If legally required, we may store certain data for extended periods.

6. Your GDPR Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

Right to Access – You may request copies of your data.

Right to Rectification – You may request corrections to inaccurate information.

Right to Erasure – You may request deletion of your personal data.

Right to Restrict Processing – You may request limits on how we use your data.

Right to Object – You may opt out of certain processing activities.

Right to Data Portability – You may request a structured, machine-readable format of your data.

To exercise any of these rights, contact us through the contact form on this website.

7. Data Security

We implement appropriate security measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. However, no online system can guarantee absolute security.

8. Cookie Policy

This website uses cookies to enhance user experience and analyse site performance.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve website functionality and allow us to analyse visitor interactions.

8.2 Types of Cookies We Use

Essential Cookies – Required for website functionality (cannot be disabled).

Analytics Cookies – Help us understand website traffic and improve usability.

Preference Cookies – Store user preferences for a better browsing experience.

8.3 Managing Cookies

Most web browsers allow users to control cookie settings. You can:

• Accept or reject non-essential cookies when visiting our site.

• Disable cookies in browser settings (this may affect site functionality).

For more details, refer to your browser’s support section.

9. Third-Party Services

We may use third-party services, such as Google Analytics, to collect usage data. These services have their own privacy policies, and we encourage users to review them.

10. Changes to This Policy

We may update this Privacy Policy as necessary. Changes will be posted on this page with an updated effective date.

11. Contact Information

For any enquiries regarding this Privacy Policy, you can reach us through the contact form on this website.

Address: 37 Regent Street, Newtownards, BT23 4AD

By continuing to use this website, you consent to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.

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Days of Operation

Mon-Fri

Address

37 Regent St, Newtownards BT23 4AB

The Newtownards Masonic Centre & Community Hub.